Our Story Begins…
In October 2001, Cindy Lewis kept the promise she had made to her grandfather to provide a service to the elderly so they could remain in the privacy of their own home instead of moving to a retirement/nursing facility. As she began her journey to open a small home care agency she discovered the Comfort Keeper franchise. She knew that this was her calling, and pursued her dream.
What started as a home-based business with 5 caregivers has now blossomed into an entire central office building and a branch office in Carlsbad, staffed with a large number of caregivers and office workers.
In the past few years, Comfort Keepers #240 has placed a role in providing employment opportunities to a predominantly female labor force. An important factor to maintaining a happy workforce is through the kind and caring support Cindy provides. She has an open-door policy for all employees and clients. If you need to talk, she listens. She is funny, friendly, supportive, and rewards her employees for going the extra mile.
Cindy’s efforts and her life long experience in running a business has resulted in office #240 becoming the #1 franchise office with the Comfort Keepers system and has continually been given the Comfort Keepers Presidents Award for Compliance and Service for numerous consecutive years, and additionally she has earned the Franchise Owner of the year award in New Mexico, and the IFA’s prestigious Franchisee of the Year Award. She has not only succeeded in making her dream come true, but has been an answer to the prayers of the clients and their families and has been able to keep a loving promise made many years ago.